Database Healthcare

What is Database Healthcare?

With Database Healthcare, SkySQL™ will assign one or more SkySQL consultants to interact with the customer’s teams as a proactive Database Administrator. The SkySQL consultants can work onsite, remotely or with a combination of both, in order to provide the best service to make the database working flawlessly.

What is delivered?

The SkySQL consultants involved in Database Healthcare will proactively work on the customer’s databases. They will monitor, install, upgrade, configure or reconfigure the database, they will overtake specific issues, whether they are planned activities or unplanned issues.

The SkySQL consultants will use SkySQL Enterprise Monitor to analyze the servers. They will set up and customize alerts and warnings in order to minimize, if not remove, any possible downtime or service disruption caused by the database.

Database Healthcare can be augmented with other specific engagements related to unplanned activities, such as new installations, deployments or projects that have not been discussed or in the cases where the maximum number of hours associated to a Database Healthcare engagement have been exceeded.

What are the benefits of Database Healthcare?

Customers can rely on the expertize of the most senior team of MySQL® DBAs currently available on the market. The combination of the expertize of the SkySQL consultants with the use of the most advanced monitoring tools available make the Database Healthcare the favourite choice for customers who need the best database support at an affordable price and with efficient TCO.

Ordering Database Healthcare

Contact us  for a tailored price package for this service.